Field Services Engineer

Responsibilities: - Install, commission, and provide ongoing service support for Rapiscan X-ray systems. - Perform preventive and corrective maintenance on-site, adhering to technical procedures and standards. - Respond to all callouts and work within a shift pattern to ensure continuous customer support. - Complete service documentation accurately and promptly, including service and non-conformance reports. - Maintain traceability of spare parts and contribute to accurate stock management. - Act as the on-site representative of Rapiscan, building strong, trust-based relationships with customers. - Collaborate with IT Specialists and PLC Engineers to learn server setup and system integration. - Ensure systems are consistently accurate, optimized, and compliant with operational standards. - Participate in departmental projects and ad-hoc duties as required. Requirements: - Strong communication skills with excellent written and verbal ability. - Ability to support working shifts pattern. - Excellent troubleshooting skills with a logical approach to problem-solving. - Flexible and adaptable during times of change; able to respond to project adjustments efficiently. - Self-motivated and able to work well under pressure. - Ability to obtain airport security passes (some may require a Criminal Record check). Knowledge, Training & Qualifications: - Engineering Electrical Diploma (or equivalent). - Good English language skills: spoken, written, and communication. - General knowledge of mechanical, electrical, hydraulic, and electronic systems is desirable. Benefits: - Competitive salary. - Shift allowance and overtime pay. - Training and development opportunities.